Think. Connect. Grow.

All transformations
London Dental Centre logo
Dental

A dental practice that cares, remembers, and grows

London Dental Centre is a trusted dental practice where every patient is a long-term relationship. But bookings happened only by phone, recall lived in a paper diary, and lapsed patients quietly disappeared. Clicks Local is building a connected system that books, remembers, and re-engages every patient.

Transformed website coming soon

The new Thinking Website visual will appear here once approved.

01The Business

Who London Dental Centre is

London Dental Centre is a trusted dental practice where every patient is a long-term relationship. But bookings happened only by phone, recall lived in a paper diary, and lapsed patients quietly disappeared. Clicks Local is building a connected system that books, remembers, and re-engages every patient.

02The Challenge

What was disconnected or limiting

  • Appointments booked only by phone
  • No patient recall or reminders
  • Reputation left to chance
  • No continuity between visits
03Think

Understanding the patient lifecycle

Before any technology, we mapped the full patient relationship — from the first anxious call to ongoing recall and advocacy.

  • Who is the patient — and why do they choose this practice?
  • Where does the relationship begin and where does it go silent?
  • What should the practice remember about each patient?
  • How should communication continue between visits?
  • What creates recall, trust, and advocacy?
04Brand

An identity built around trust and care

A calm, clinical identity extends across the practice, the website, and the mobile experience — one brand, every touchpoint.

  • Refined London Dental Centre identity
  • Calm clinical color and typography system
  • Brand across digital and physical space
  • Signage and environment as brand expression
London Dental Centre logo

Color System

Aa

Fraunces · Inter

05Thinking Website

A website that books and remembers

The new site offers self-service booking and captures each patient into a profile that remembers history and preferences.

  • Self-service booking flow
  • Patient profiles with care memory
  • Relationship capture on every inquiry
  • Mobile-first booking for patients
06Connected Business System

Booking, memory, and communication, connected

Booking, patient memory, recall reminders, and re-engagement unified into one relationship engine.

  • Booking → relationship → patient profile
  • Automated recall that fills the schedule
  • Re-engagement that brings patients back
  • Reputation connected to growth
Customer Relationship
CRM
Calls
AI Voice
Messaging
Forms
Leads
Appointments
Follow-Up
Reputation
Reviews
Customer Communication
Automation
07C.A.S.H.

Capture. Automate. Secure. Harvest.

The C.A.S.H. System turns each booking into a preserved, nurtured relationship that compounds into recall and referrals.

C CaptureA AutomateS SecureH Harvest
Relationships
C
Capture
A
Automate
S
Secure
H
Harvest
08Before ↔ After

The evidence — drag between the original website and the transformed Thinking Website.

londondentalcentre.com

London Dental Centre — Coming Soon

The real before-and-after website screenshots for this business will display here once approved. Screenshots are never fabricated or approximated.

09The Complete Transformation

Brand → Thinking Website → Relationships → Connected System → Growth

London Dental Centre transformed from a disconnected digital presence into a connected Thinking Business — engineered to understand, capture, communicate, and grow.